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Posted: Thursday, February 22, 2018 2:21 PM

**provide excellent customer service to the patients, vendors and visitors that come to the facility.

Ø Arrive at your work desk with the lights on and front doors open 30 minutes prior to the first patient appointment time for the morning session and 30 minutes prior to the first patient appointment for the afternoon session.

Ø Answer all incoming phone calls and transfer to the correct party; screen the call to ensure that the appropriate party is contacted for the caller

Ø Assist with demographics, updating addresses, contact, insurance (copy all cards) and obtain all emails for the patient

Ø Primarily responsible for scanning all patient documents; new patient and all records provided by the patient; on a daily bases staying not more than one day behind.

Ø Assist with check out by providing patient with all instruction sheets for scheduled procedures, explain who they can expect a call from regarding scheduling surgeries, procedures and testing.

Ø Assist with check in only if needed; direct patients to have a seat and the check in will be with them shortly. Responsible for keeping an eye on the lobby to ensure that all patients have been assisted and no one has been forgotten or lost. Occasionally it may be necessary to let eh waiting patients know there is a delay and the approximate time the physician will be with them.


Ø High School graduate with some college or technical schooling

Ø Must have not less than 1 years of customer service experience preferably in a medical setting

Ø Possess excellent customer service skills including telephone etiquette

Ø Ability to work under pressure, be well organized, multi-tasker and a self-starter

Ø Must obtain a valid FL driver’s license at all times, plus proof of insurance is required

We have 5 locations and this position requires to travel.

Payrate is between $10.50 - $12.00

Job Type: Full-time

Required experience:
customer service: 1 year

Required education:
High school or equivalent

Apply from here:

• Location: Orlando

• Post ID: 30259897 centralflorida is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2018